Optimization of the production plan taking according to the customers' strategic importance

Abstract

The article is devoted to the management of the production plan of the industrial enterprise. Existing approaches to optimization of the production plan are focused mainly on stochastic demand and consider the process of production plan formation. At the same time, many modern industrial enterprises often deal with rush orders in the course of their work. They have to solve the task of changing the formed production plan. If resources are limited, the decision to include an urgent order may result in a failure or a change in the due date of the orders included in the plan. In this regard, it becomes important to take into account the strategic importance of clients to the enterprise. The article proposes a methodological approach to the issue of inclusion or non-inclusion of rush order in the already formed and accepted production plan. The authors have developed a mathematical model of optimization of the formed production plan with the participation of rush order. The model uses Boolean variables to decide whether to include or refuse an order and an additional factor to increase margin income from the order for strategic customers. © Published under licence by IOP Publishing Ltd.