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dc.contributor.authorShirokov, S. A.en
dc.contributor.authorRypalov, A. J.en
dc.date.accessioned2021-08-31T15:01:59Z-
dc.date.available2021-08-31T15:01:59Z-
dc.date.issued2020-
dc.identifier.citationShirokov S. A. Dispatching method of incoming events for ERP system based on analysis of emails using artificial intelligent technique / S. A. Shirokov, A. J. Rypalov. — DOI 10.1088/1742-6596/1694/1/012034 // Journal of Physics: Conference Series. — 2020. — Vol. 1694. — Iss. 1. — 012034.en
dc.identifier.issn17426588-
dc.identifier.otherFinal2
dc.identifier.otherAll Open Access, Bronze3
dc.identifier.otherhttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85099056567&doi=10.1088%2f1742-6596%2f1694%2f1%2f012034&partnerID=40&md5=69e0efa746abb126dbfdb0e74c6c6df5
dc.identifier.urihttp://elar.urfu.ru/handle/10995/102128-
dc.description.abstractThe article describes a method for solving automatic dispatching problem of incoming events in ERP systems received from incoming emails via external mail programs by using artificial intelligent processing. Realization include recognition of client appeal subject, selecting key information and transferring it to enterprise business processes through creation of tasks. In this research, was developed program module for ERP system based on "1C: Enterprise"platform and integrated with an external mail application and neural network oriented to natural language recognition. As a result, it made possible to embed that mechanism into business processes engine of the information system and solve the problem in practice. © Published under licence by IOP Publishing Ltd.en
dc.format.mimetypeapplication/pdfen
dc.language.isoenen
dc.publisherIOP Publishing Ltden
dc.rightsinfo:eu-repo/semantics/openAccessen
dc.sourceJ. Phys. Conf. Ser.2
dc.sourceJournal of Physics: Conference Seriesen
dc.subjectAPPLICATION PROGRAMSen
dc.subjectARTIFICIAL INTELLIGENCEen
dc.subjectCONTROL SYSTEMSen
dc.subjectELECTRONIC MAILen
dc.subjectARTIFICIAL INTELLIGENTen
dc.subjectARTIFICIAL INTELLIGENT TECHNIQUESen
dc.subjectBUSINESS PROCESSen
dc.subjectDISPATCHING METHODSen
dc.subjectDISPATCHING PROBLEMen
dc.subjectENTERPRISE BUSINESS PROCESSen
dc.subjectNATURAL LANGUAGESen
dc.subjectNETWORK ORIENTEDen
dc.subjectENTERPRISE RESOURCE PLANNINGen
dc.titleDispatching method of incoming events for ERP system based on analysis of emails using artificial intelligent techniqueen
dc.typeConference Paperen
dc.typeinfo:eu-repo/semantics/conferenceObjecten
dc.typeinfo:eu-repo/semantics/publishedVersionen
dc.identifier.doi10.1088/1742-6596/1694/1/012034-
dc.identifier.scopus85099056567-
local.contributor.employeeShirokov, S.A., Institute of Radioelectronics and Information Technology, Ural Federal University, 32 Mira street, Ekaterinburg, 620002, Russian Federation
local.contributor.employeeRypalov, A.J., Institute of Radioelectronics and Information Technology, Ural Federal University, 32 Mira street, Ekaterinburg, 620002, Russian Federation
local.issue1-
local.volume1694-
local.contributor.departmentInstitute of Radioelectronics and Information Technology, Ural Federal University, 32 Mira street, Ekaterinburg, 620002, Russian Federation
local.identifier.pure20453185-
local.identifier.pure0586e387-f551-463d-9bf2-51684e9580bduuid
local.description.order012034-
local.identifier.eid2-s2.0-85099056567-
Располагается в коллекциях:Научные публикации ученых УрФУ, проиндексированные в SCOPUS и WoS CC

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