Review of the features of augmented reality application in the training of operators and maintenance staff

Abstract

An overview of the use of augmented reality technology used to improve the training efficiency of operators and service personnel in the industry is presented. When considering the issues of building augmented reality systems, it was noted that in addition to technological issues, it is also essential to pay increased attention to the social aspect, especially if it is intended to apply augmented reality technology in multiplayer mode. A common environment in the interaction of several participants can disrupt the sense of identity of users, as well as potentially threaten the feeling of personal space and the sensation of physical objects. It is necessary to take into account the cognitive load theory and the schematic theoretical model of concreteness fading. The advantage of using augmented reality is to reduce human errors and improve the quality of training. For the use of augmented reality in the absence of a reliable network connection and the availability of only short communication sessions, the use of special tickets is proposed. © Published under licence by IOP Publishing Ltd.