Please use this identifier to cite or link to this item: http://hdl.handle.net/10995/101989
Title: Quality Assurance Driving Factors as Antecedents of Knowledge Management: a Stakeholder-Focussed Perspective in Higher Education
Authors: Riad Shams, S. M.
Belyaeva, Z.
Issue Date: 2019
Publisher: Springer New York LLC
Citation: Riad Shams S. M. Quality Assurance Driving Factors as Antecedents of Knowledge Management: a Stakeholder-Focussed Perspective in Higher Education / S. M. Riad Shams, Z. Belyaeva. — DOI 10.1007/s13132-017-0472-2 // Journal of the Knowledge Economy. — 2019. — Vol. 10. — Iss. 2. — P. 423-436.
Abstract: Similar to many other types of organisations, the successful development of higher education institutions generally depends on proactive multi-stakeholder management strategy. As a social responsibility of universities, quality assurance (QA) of higher education is already an established research domain. However, the issues that serve as driving factors in higher education’s quality are acknowledged in this vast knowledge stream in a dispersed way. An objective of this paper is to provide a quick snapshot of the major QA driving factors in higher education. Another objective here is to discuss the significance of these existing QA driving factors in higher education as prospective antecedents of knowledge management among the key stakeholders in the higher education sector and beyond. An inductive constructivist approach is followed to review the relevant QA driving factors from the extant scholarly views. A number of relevant factors are précised from the literature that would be instrumental to uphold quality in higher education. The discussion demonstrates that these factors are also significant to transfer and share knowledge between the key stakeholders not only for universities, but also for businesses, governments and other organisational stakeholders. The paper proposes a framework of the QA drivers’ application for meaningful knowledge transfer between diverse stakeholders and clarifies the framework’s managerial implications. This conceptual framework specifies different scenarios and perspectives of QA drivers’ application in the global education sector. The academic novelty is based on the inductive approach applied in the paper. QA practitioners will be able to follow these factors as steering phenomena to effectively assure quality, in relation to their multi-stakeholder relationships in higher education and beyond. © 2017, Springer Science+Business Media New York.
Keywords: HIGHER EDUCATION MANAGEMENT
INTRINSIC AND EXTRINSIC QUALITIES
QUALITY ASSURANCE
STAKEHOLDER KNOWLEDGE MANAGEMENT
URI: http://hdl.handle.net/10995/101989
Access: info:eu-repo/semantics/openAccess
SCOPUS ID: 85047074596
PURE ID: 10485290
090c5868-1b38-43af-b3c6-3b733f99bdf8
ISSN: 18687865
DOI: 10.1007/s13132-017-0472-2
Appears in Collections:Научные публикации, проиндексированные в SCOPUS и WoS CC

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