Оценка эффективности оперативной деятельности структурного подразделения при управлении процессами организации

Abstract

In the article the organization unit operational activities efficiency assess-ment conception is presented that allows to improve business processes results. The main idea is the process approach rules application to assess the organization units effectiveness that is the evaluation criteria development basis. The article contains the analysis of the business process effectiveness assessment problem, the description of the presented conception ad-vantages.